This policy sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us. If you have questions or concerns regarding this statement, please contact us at email@example.com. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998, the European legislation and GBDe Recommendations issued in September 2001). We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. Golden Moments only collects information when you volunteer it when registering your details for online payment – you have the option to refuse any future marketing emails from us. The type of information we will collect about you includes:
We will use Your Personal Data that you provide to us: To enable us to provide the services relevant to you To alert you to any product and service changes and updated information For administration and marketing purposes In the event you do not wish for us to use Your Personal Data for administration and marketing purposes, please contact our Customer Service Team by emailing firstname.lastname@example.org and advising us of your intention to be removed from our marketing database. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us at email@example.com. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We will neither sell your personal data to third parties nor market it elsewhere.
Automatically Recorded Information (non-personal data)
When you access our website, general non-personal information (Internet browser used, number of visits, average time spent on site, pages viewed) is recorded automatically (not as part of website maintenance). This information is used to gauge our website's appeal and to improve its content and functionality. Your data is not processed any further nor is it transmitted to any third parties.
To process an order we need your credit / debit card number and expiry date, plus any security details that the credit card processor may require. Golden Moments employs trusted and reputable third party hosting agents and payment providers to ensure the security of personal data. All credit card details that are given to us by you the customer are done so on a secure server using PayPal The transfer of the purchase details from our site to Sage Pay are encapsulated using their encrypted and digitally-signed protocol. This uses a combination of standard methods to ensure that the information passed is secure and tamper-proof. PayPal is level 1 (the highest level) PCI DSS compliant and is regulated by qualified security assessor Trustwave. Please note, we do not ever store any financial information from you.
Retention of your Personal Data
We take appropriate measures to ensure that any personal data is kept secure and is kept for only so long as is necessary for the purpose for which it is used. If your personal details change or if you have any queries about how we use your Personal Data, please notify goldenmomentsjewellery.com by emailing our Customer Service Team at firstname.lastname@example.org.